Doesnt live up to its Motto - Anonymous employee QVC Employee Review

3.0
Feb 17, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The People. The buzz of live retail. The building.

Cons

Bullying by Senior Buyers and Senior Category Merchandisers is often overlooked making QVC a very unhealthy and stressful place to work. Buyers are expected to be available 24/7 and lack of responsibility from other departments impacts buyers workload often leading to stress and no work life balance Flexible working is in place and usually is used freely be Seniors however can be frowned upon by them when you actually request it for yourself which leaves you feeling unable freely ask for it again

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CEO approval
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Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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