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      QVC

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      QVC reviews

      Negative work environment, no growth opportunities - Ecommerce Associate QVC Employee Review

      2.0
      Sep 3, 2019
      Ecommerce associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible time, lots of PTO and work from home options, employee discount

      Cons

      No clear direction from leadership to the teams, constantly redirecting strategies to be reactive to market. Rarely are they proactive or ahead of the curve. They could careless about the work culture or working as a team. There is little to none opportunity for career advancement and yearly raises are very slim, below average.

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      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      Jun 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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