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      Talk time - Order Entry Representative QVC Employee Review

      1.0
      Jan 31, 2020
      Order entry representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      That used to be a wonderful company to work for can't say that anymore. Since they have merged with HSN everything has gone downhill. Good benefits but will take half your paycheck. 40% discounts nice.

      Cons

      Unable to use the restroom other than brakes Can't call in when sick You Have to do vacation bid six months in advance and you still may not get the time off.

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      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      May 13, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, is about the only pro for the job

      Cons

      No work life balance at all, you will NEVER get requested days off approved even if you put it in 10 days in advance, strict attendance policy, their metrics are insane, with mandatory upsells now being 3% and have to do an upsell now WITH EVERY CALL not just sale calls even if the customer is upset, went from 2%-3% upsell goal, I personally started with 38 people in my training there's maybe 3 of us left, you don't even get to breathe between calls, and told not to use the bathroom during high calls times is crazy.

      1
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