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      High Turnover Environment - Anonymous employee QVC Employee Review

      2.0
      Aug 23, 2020
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company discount is nice perk

      Cons

      Hours are horrible. You don't get to have a social life or see your family...like forever. You always have to work wknds if you're there 1 year or 10. Salary is low so it's not even worth your while to throw your wknds away. High turnover...and they like this model. It's not something they try to improve.

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      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      Jun 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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