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      QVC

      Part of QVC Group

      Engaged Employer

      QVC reviews

      Real great job - Order Entry QVC Employee Review

      5.0
      Mar 24, 2014
      Order entry
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone is so nice and helpful. You feel like an adult because you do not have people looking over your shoulder all the time. You get 3 monitors a month and you do not know when they are listening so you don't get nervous. Great employer to work for. And you get great discounts.

      Cons

      Having to talk to people all day on the phone and can't let yourself get frustrated with them. Some customers are slow and annoying but most are ok.

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      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      Jun 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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