Great Company, Challenging Departments - Merchandise Planner QVC Employee Review

3.0
Apr 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Overall a friendly place to work with good benefits, a nice discount :), and fun little perks along the way.

Cons

Work-life balance and overall stress levels can be a problem. The biggest issue is the (lack-of) reward for managing those things successfully--there is really no career path here. They do promote from within, but only when someone leaves--there are no "levels" within a position. So, if you're a buyer, you're a buyer...until a senior buyer or director position opens and you and 12 other people interview for it. It would be great if, when you were promoted to buyer, you were a level 1--as you gain experience, prove yourself, that you had the ability to progress within your current position.

Explore other reviews about QVC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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