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      QVC

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      QVC reviews

      Great discount; a little inflexible - Call Center Customer Service QVC Employee Review

      4.0
      May 6, 2014
      Call center customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      This job was close to home for me and offered part time hours which was what I wanted. The discount was generous; 30%. Most of the people I worked with were really nice. I liked the fast pace of the job, and that I never had to bring work home with me.

      Cons

      The part time schedules were very inflexible. I worked every weekend and somedays for two weeks straight, every day. Getting time off was not easy at all, even for a funeral. Raises were tiny and hard to obtain.

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      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      Jun 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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