Treat the Best Employees Like Dirt! - E-Services - Live Chat & Webmaster Responses QVC Employee Review

2.0
Jul 9, 2014
Recommend
CEO approval
Business Outlook

Pros

I was actually making a decent dollars/hour amount. I received Outstanding/Superior annual review ratings every year for the seven plus years I worked there. Because of my performance ratings, I always received an increase of at least $1.00/hour every year.

Cons

QVC sells pallet-loads of products online to anyone who wants to buy them. And they are fully aware that most of the items they sell on these pallets will be re-sold on eBay and other online auction/shopping sites. They were absolutely fine with that. But, when an employee purchases items and re-sells them on eBay, they are fired without warning. It is definitely their loss.

Explore other reviews about QVC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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