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      QVC

      Part of QVC Group

      Engaged Employer

      QVC reviews

      Pretty good - Order Services QVC Employee Review

      4.0
      Jul 25, 2021
      Order services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work at home opportunities and chances to move up. Pay is nice and management is good as well. Training was also handled very well also

      Cons

      Customers can be a handful sometimes. Non stop calls and sometimes they expect you to do things you weren't trained for. The kit they send can also be more confusing.

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      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      Jun 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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