Dead end job - Customer Service Representatives QVC Employee Review

1.0
Sep 2, 2021
Recommend
CEO approval
Business Outlook

Pros

It is a remote job Early shifts available.

Cons

Micro managed very closely. You are not allowed restroom breaks. Managers and Quality Assurance are very rude and degrading to your personna it is utterly surprising as this is hands down the lowest paying job out in the market almost baffling. Major abuse from most of the customer's calling in. I am just using the company till I find a much better job. Would like to help out others as usually when we are looking for jobs we are entertaining several job offers would hate for you all to be stuck somewhere where you hate logging into.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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