Horrible communication, was fired without notice - Anonymous employee QVC Employee Review

1.0
Oct 20, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours. Company store and many benefits.

Cons

Was told very little, all senior advisors were of little to no help. Everyone I talked to was nice to my face but did very little to help me. Did not tell me my employment was terminated, even though they claim to

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5.0
Jun 21, 2026
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CEO approval
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Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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