Respect is spoken here! - Office Support Specialist II QVC Employee Review

5.0
Sep 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay and pay raises, flexible schedule and generous time off. QVC offers excellent medical benefits including: Prescription, vision and dental. It's a very team oriented environment that makes any positions feel both important and relevant. Hard work is recognized and respect is something you can expect to get for the hard work you do. Good work-life to home-life ratio.

Cons

Lancaster, PA location is shutting down. Communication among some departments and employees was lacking in several places.

Explore other reviews about QVC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, is about the only pro for the job

Cons

No work life balance at all, you will NEVER get requested days off approved even if you put it in 10 days in advance, strict attendance policy, their metrics are insane, with mandatory upsells now being 3% and have to do an upsell now WITH EVERY CALL not just sale calls even if the customer is upset, went from 2%-3% upsell goal, I personally started with 38 people in my training there's maybe 3 of us left, you don't even get to breathe between calls, and told not to use the bathroom during high calls times is crazy.

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