Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      QVC

      Part of QVC Group

      Engaged Employer

      QVC reviews

      No thank you - Customer Service Representative QVC Employee Review

      1.0
      Sep 28, 2021
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to work from home

      Cons

      The spoiled entitled customers . Customers were extremely rude. The ridiculous metrics you had to meet . The pay needs to be higher for everything you have to deal with at QVC. They always deny and time off requests

      Explore other reviews about QVC

      5.0
      Apr 30, 2026
      Anonymous intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Welcoming team & good place to learn

      Cons

      Remote work made it difficult to build connections

      1.0
      Jun 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

      See reviews by: Helpful|Rating|Date|All
      Related searches: QVC jobs | QVC salaries | QVC benefits | QVC interviews
      QVC reviewsQVC Customer Service Representative reviewsQVC review