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      QVC

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      QVC reviews

      Great WFH job - Customer Service Specialist QVC Employee Review

      4.0
      Oct 7, 2021
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent training staff Great Pay if you’re looking for a work from home job

      Cons

      Long hours after training is over. (Not good if you have kids in school, conflicting hours since you have to pick up and drop off kids etc.) Lunch break only 30 minutes 15 min breaks Criticism (feedback on your call time, greetings, work during the call. They will nitpick everything you do, say etc.)

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      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      Jun 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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