Pros
I really enjoyed the majority of my time working for QVC. There is a lot going on and there is a feeling of camaraderie amongst the team. I was never bored and I learned a lot about my field while in this position. The experience I gained here will always be the foundation for me as I progress in my career. The benefits are also very good in my opinion, and the employee discount can’t be beat.
Cons
As I mentioned before, I learned a lot in my role with QVC. However, a lot of that is credited to the fact that our team was managed very poorly and I had no other choice than to pick up a lot of missing pieces. Some of this was due to COVID-19 challenges, but in my later months there it was just poor management overall. My entire time there, we never even had a manager that sat onsite in the office with us and they were very far removed from the day to day happenings in our work environment. Our team was far too small (usually two permanent employees and one temp) for the amount of work and expectations being put on us as starting up the newest and largest FC in the company. I was hired into an entry-level position and within 6 months I was doing the job description of the level above me, and then one year after that I was doing the job of the position two levels above me, all while holding the same title and hourly rate of an entry level position. They say they like to promote from within, but when the opportunity for a promotion two levels above me presented itself, they used me to hold everything together for two and a half months until they hired someone externally. I wasn’t even given the chance to go through a standard and full interview process, despite the fact that I had been with the company for two years and knew the ins and outs of the building and its processes. They could have developed me in the couple of areas that I was lacking experience in, but instead they hired someone externally who ended up doing more harm than good for the site. Once I realized I was still being used to pick up the pieces of that person’s job and that there would never truly be room for growth, I had to leave. I don’t believe this is true for every department of the company, but overall the company is very set in their ways and has a very traditional approach to things, making it difficult for someone who is young and ambitious to really make a big move in their career here.