Great company, great benefits, exciting work albeit hesitance of upper management to embrace new tech was a challenge - Multimedia Designer QVC Employee Review

5.0
Jan 5, 2015
Recommend
CEO approval
Business Outlook

Pros

World-class campus headquarters that features an inspiring group of colleagues Challenging yet rewarding workload Top-notch employee benefit package HR department is superior

Cons

Goal setting could've been more clear Organizational structure was relatively flat it seemed (and internal politics never help)

Explore other reviews about QVC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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