Mismanaged, misguided, failing company - Anonymous employee QVC Employee Review

2.0
Mar 6, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Brand recognition. Established broadcast show for better or for worse.

Cons

Numerous cons: 1) Leadership that is more interested in pandering to causes than worrying about sales and their employees. 2) Hypocritical hiring practices and promotion methods. Respect all people, but turnaround and hire/promote based on bias agendas. 3) Lack of recognition. Squeaky wheel gets the grease while real workers are ignored. 4) Current management was put in place to score points for the outgoing company President. Only a matter of time before they ruin the company. They look diverse, but don't seem to know what they are doing. 5) Offering more money in referral bonuses than they give in compensation to employees who work long hours and contribute for an entire year.

Explore other reviews about QVC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

See reviews by: Helpful|Rating|Date|All