USA IT professionals beware. They have little vision. Their executives are out of touch with reality. - Software Development Team QVC Employee Review

1.0
Mar 9, 2015
Recommend
CEO approval
Business Outlook

Pros

There are not many pros. The IT professionals from the IT manager and below are awesome! They are competent and work hard and eager to help in any way - with a few exceptions. True professionals.

Cons

There are so many cons. Managers and executives have no clue what-so-ever. Their internal documentation is THE worst documentation - EVER. It's virtually worthless. They provide a few lines about the features and have wire-frames in some cases. However, those wire-frames change when the development is done and no one bothers to communicate that. The few lines about the feature are often mis-interpreted so when they are coded and subsequently tested, the dev and tester are not on the same page. Qvc provides little to no training. That's ineffective but it is what is it is. How can they train personnel when they have no documentation with which to train? They set unrealistic goals and dates. They work in a scrum environment that is almost impossible to meet your goals because they try to pack too many features in to 3 weeks. Builds are rarely delivered on time because devs simply have too much coding to do. Those guys and gals are so over-worked. They overwork their test teams to catch up when builds are not available on time. Their internal politics are ridiculous. I cannot stress this enough! All companies have some form of internal politics. QVC's internal politics make other company's internal look like child play. If you make one mistake, they announce it to the world. The sky is falling, chicken little. The maturity level is of some is well - extremely immature. Guess they did not play in sandbox as children. It's really quite shameful when you consider most of the people there are professionals in every since of word. They allow a few to control the masses. These few should have been fired years ago. They enjoy controlling others. They produce turmoil and make mountains where a tiny mole hill exited. When you ask for help and guidance, they have none because they change their minds at the drop of hat. If you're contractor, good luck. You are completely dispensable to them. They have zero loyalty except to the few who cause the turmoil. if you need to use qvc as a stepping stone to get experience and you cannot find a job elsewhere, just beware. Unless you can work in the most chaotic, unorganized, back-stabbing environment, keep searching. If you do work their, good luck! Don't trust anyone and watch your back.

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5.0
Apr 30, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Welcoming team & good place to learn

Cons

Remote work made it difficult to build connections

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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