In corporate role in West Chester Pa facility - Anonymous employee QVC Employee Review

3.0
Apr 5, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are wonderful...time off, medical, 401k, employee discount, wellness program and other.

Cons

The pace is relentless and generates a lot of stress. I work in an expense function so as the co platforms grow, our dept is not growing. We're expected to provide the same level of coverage of projects but projects are increasing and complex.

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5.0
Jun 21, 2026
Recommend
CEO approval
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Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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