Easy job - Customer Order Service QVC Employee Review

4.0
Sep 6, 2022
Recommend
CEO approval
Business Outlook

Pros

The job is very easy. I place orders for customers and give them information on tracking their orders. My supervisor is probably the best one I have ever had. The job is flex so I get to chose my schedule. I can work a few hours here and there as I please as long as I meet my 24 weekly hours. This job is perfect if you’re a stay at home parent or have a busy life and still need to make income.

Cons

You get extremely rude customers daily. They are very rude and nasty with their words for absolutely no reason especially if something is not in stock that they want or you simply ask them to repeat a item number or question they asked. They are mostly elderly customers and feel very privileged to talk to you the way that they do. I’ve cried on multiple occasions. If the job was not so convenient and fit perfect with my life as a single mother, I would not work there just because of the customers. I love the job, not the customers.

Explore other reviews about QVC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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