3.0
Sep 17, 2022
Anonymous employee
Former employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
Employee discount and pto hours.
Cons
They only care about call times and not the quality. I received 100 score quality ratings but I came up about 7-10 seconds too long on my metrics so they let me go. They just want to take customers money and not make personal connections or to welcome the customers. I was also sexually harassed by several customers and received no help from my management team regarding those calls. Remote managers were also hard to get ahold of for help with issues.