Bad Decisions Equal Bad Experiences - Anonymous employee QVC Employee Review

2.0
Nov 12, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice Benefits and discounts on products

Cons

I was a dedicated and I thought valued employee for over 20 years every time I put in for a promotion I was turned down for an outside candidate. I noticed a change in way managers and supervisors begin to treat me it became a very difficult work environment. After All the hard work I put in over the years finally came to an end when I was let go over all things a talk time issues even though I had received numerous accolades and compliments from our consumers. I was totally devastated by their actions what company does that l had worked nearly half my life there. To this day I still struggle with there decision. You talk about being blindsided. But that's the kind company QVC is apparently.

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5.0
Jun 21, 2026
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Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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