3.0
Dec 21, 2022
Current employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
Customers (primarily elderly) are charming and a joy to help. The employee discount Benefits Work from home
Cons
Rigid time off policy Unprofessional managers (or at least mine were) AHT for customer service is way too low. Most elderly clients call on average 2 1/2 times just because CS reps are browbeaten to get them off the phone. It's unfortunate, This is a-ok gig until you find a better opportunity