Good place to work if you're upper management I suppose - Anonymous employee QVC Employee Review

2.0
Aug 23, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the most part, nice people to work with in your department. Discounts are so good it may cut into your pay.

Cons

Contrary to what they believe, pay is not competitive. Don't be mesmerized by the globalization or the "star" factor. It's just another business looking to squeeze what they can out of their employees. It's a business. Benefits are there but some employees can't afford to contribute and take advantage of them. Get used to working next to others who can afford second homes while you'll wonder how much you'll have to spend on groceries.

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Jun 21, 2026
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CEO approval
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Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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