Poor management - Senior Designer QVC Employee Review

2.0
Sep 12, 2015
Recommend
CEO approval
Business Outlook

Pros

The best part of working at QVC was the health insurance and benefits package that I received. Also, it was fun to work in the fashion district of Manhattan.

Cons

We were apart of a satellite office in NYC, our office was lacking windows and we were all stacked on top of each other as if we were a digital sweat shop. Management was a complete joke, and HR ignored all submissions regarding the abuse of power my manager was inflicting on my team.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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