really loved this job - Customer Service Specialist QVC Employee Review

5.0
Jan 9, 2024
Recommend
CEO approval
Business Outlook

Pros

⭑ flexible schedules ⭑ good amount of PTO and floating holiday ⭑ Managers and trainers really want to see you succeed and work with you on any issues that may come up ⭑ starting pay at $15 is pretty decent for entry level no experience and will get raise every 6 mos ⭑ good health benefits start off immediately and of course an awesome discount on almost all merchandise ⭑ favorite job I've yet to have

Cons

⭑ have to supply own work equipment if you work from home ⭑ customers could be really abusive, especially during the holiday season and part of the job is to just take it

Explore other reviews about QVC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, is about the only pro for the job

Cons

No work life balance at all, you will NEVER get requested days off approved even if you put it in 10 days in advance, strict attendance policy, their metrics are insane, with mandatory upsells now being 3% and have to do an upsell now WITH EVERY CALL not just sale calls even if the customer is upset, went from 2%-3% upsell goal, I personally started with 38 people in my training there's maybe 3 of us left, you don't even get to breathe between calls, and told not to use the bathroom during high calls times is crazy.

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