Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      QVC

      Part of QVC Group

      Engaged Employer

      QVC reviews

      Higher pay needed - Customer Service Representative (CSR) QVC Employee Review

      3.0
      Mar 19, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training was pretty great, I had a great trainer. But wish we got paid more, the customers were very rude

      Cons

      Rude customers Low pay Not enough growth opportunities There were periods when we couldn’t take off work, didn’t like that. They also do not approve every time off request that you have

      Explore other reviews about QVC

      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      Jun 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

      See reviews by: Helpful|Rating|Date|All
      Related searches: QVC jobs | QVC salaries | QVC benefits | QVC interviews
      QVC reviewsQVC Customer Service Representative (CSR) reviewsQVC review