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      QVC reviews

      fun but inefficient - Director QVC Employee Review

      2.0
      Apr 4, 2024
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      great people; location; fun to see people working on TV; great place to learn early in career but can be a negative if you stay too long given the tv outlook

      Cons

      inefficient to the extreme; meeting heavy culture; top down culture; some great people but several top leaders in position thanks to unethical behaviors. Created more inefficiency by splitting out qvc and hsn when there is a need to save money.

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      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      Jun 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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