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      QVC

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      QVC reviews

      Great Start Off Point - Customer Service Representative QVC Employee Review

      4.0
      Jul 2, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job to start off after college to get some experience. Supervisors are quick to help. Large teams to work with. Projects are continually being introduced.

      Cons

      High work loads during Sep-Jan. Little room for growth in company. Company is pushing for more sales goals instead of quality.

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      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      May 13, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, is about the only pro for the job

      Cons

      No work life balance at all, you will NEVER get requested days off approved even if you put it in 10 days in advance, strict attendance policy, their metrics are insane, with mandatory upsells now being 3% and have to do an upsell now WITH EVERY CALL not just sale calls even if the customer is upset, went from 2%-3% upsell goal, I personally started with 38 people in my training there's maybe 3 of us left, you don't even get to breathe between calls, and told not to use the bathroom during high calls times is crazy.

      1
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