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      QVC

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      QVC reviews

      Planner - Merchandise Planner QVC Employee Review

      1.0
      Feb 8, 2016
      Merchandise planner
      Recommend
      CEO approval
      Business Outlook

      Pros

      International and open mind enviroment

      Cons

      Understaffing since 3 years without doing anything asking to current employers to work the double Management is changing every 6 months creating instability and every time with new rules that are in conflict with the prevoius ones

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      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      Jun 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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