Only good for entry level - Designer (Creative) QVC Employee Review

2.0
Feb 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Work-life balance. Very few people work past 5pm. 3 weeks paid vacation + paid holidays and sick days. Opportunity to move around and learn different areas due to heavy employee turn-over and limited worker knowledge.

Cons

Very behind the times with technology. QVC is too focused on their TV channel. Don't get eCommerce/internet/apps. Not a company for hard workers and go-getters. It's a very safe place to work if you want to sleep for the next 20 years. I came in fairly entry level and quickly gained the respect of all immediate colleagues/managers. But you will never be compensated fairly as your skills/knowledge advance. I worked unpaid overtime on a regular basis and did whatever it took to meet unreasonable deadlines for too long. Your direct managers are mostly good but HR and management several levels above you (who barely know you exist) control your salary. Don’t trust senior leadership or HR! What you're paid going in is what you'll get when you leave. Pro tip! If you say you're leaving HR will immediately offer a decent pay bump (5-10k), but if you're serious about leaving it doesn't matter anyway. Everyone young/talented is planning their exit strategy.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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