The caveat to the otherwise good job is that there are authoritarian micromanaging policies here. The biggest issue is that men are not allowed to retain facial hair, no matter how neat or professional it appears. This was an issue with me, as I have alopecia (a balding disorder) and my mustache was some of the only facial hair I could grow. I protested that it was a violation of the California CROWN act because it was my natural hair (not artificially braided or dyed) and that the policy was religiously motivated since their top executives are part of the LDS Church (whose members are generally clean shaven and BYU has a shaving policy), but HR incorrectly denied my CROWN act logic and forced me to go to a doctors appointment to get a medical exemption (even though my doctor had no authority to do so) and then subsequently shave or risk two write ups. I was unfairly humiliated and dejected by my own employer at the time by a policy that is extremely unfair to all men working there. I emailed the CEO Jason to arrange a personal meeting to discuss the matter, but never was contacted back. If I continued working during the pandemic, I would have continued wearing my mask even when mask mandates were lifted just so I could keep my mustache even if it was under my mask. CHANGE THAT POLICY ASAP! ITS IN THE BEST INTEREST OF YOUR EMPLOYEES! At one point, they also exploited a team member suggestion of optional personal membership sale percent goals for rewards, forced everybody to set one, and then made meeting it mandatory or risk performance monitoring. While not illegal per se, they have questionable ethics concerning micromanagement and surveillance of employees. While there are strong employee bonds, There is also toxicity between employees that does sometimes result in resignations and firings because they use things against each other and report each other to HR; turnover rate is high. Sometimes HR can ignore certain things too.
