Good product with a bad team at the helm - Escalation Engineer Qumulo Employee Review

Qumulo has a long history of incredible hires. Smart people that are very passionate about what they do and how the customers benefit from the work they do. It's a very collaborative environment, people want to hear your ideas on how to improve the customer experience. Qumulo's CS team complete changed the way Enterprise technical support it delivered, and continues to be best in show when it comes to support delivery

There was a history of high turnover in marketing prior to 2023, very often that impacted multi-department and company wide efforts.

Large territories, no contention on account ownership at their size.

Small company problems. Core product not as differentiated as they would think. Lots of selling around feature gaps. High churn.