Terminal Manager is terrible - Customer Service Representative (CSR) R+L Carriers Employee Review

1.0
Sep 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Nothing is a pro to work at this terminal. Company is great terminal is terribly managed.

Cons

Poor moral, High turnover. In two years the management staff was completely turned over two times. The administrative staff was turned over multiple times also. Poor responsive to Covid. One staff members husband died because she contracted Covid at work and infected him.

Explore other reviews about R+L Carriers

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary + bonus incentives. Company car or allowance plus entertainment expense account unlimited job growth and income potential

Cons

Must be disciplined as work from home most of time... which actually is a positive

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent, co workers are nice

Cons

Hiring people who do not care and put in very little effort. There are a lot of tasks assigned to CSRs and very little downtime to take care of them. The phone rings off the hook.

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