Upper management is a joke - Anonymous employee R1 RCM Employee Review

2.0
Dec 17, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hours (earliest time is 8:30am-5pm and latest shift is 10am-6:30pm), weekends and paid holidays off, and the work from home opportunity.

Cons

The medical benefits this year are horrendous (for almost $150 a month you only get a high deductible insurance plan where you have to pay for every doctor visit and presciption in full until you reach the deductible of over $1.5k - so no more copays for doctor visits unless you can afford to pay for the premium plan of $300 a month), the pay (some people have been working with the company for almost a decade and only make a few dollars more than a new hire), ability to move up in the company (unless you are favored you will not get promoted - you can have years of experience with the company, great attendance, production, QA - however they will find any excuse to give it to someone with less experience that they prefer), training is a joke (most people do not get trained by an actual company trainer, mostly by a co-worker and the SOPs are extremely outdated), and the upper management which makes this job unbearable (if I was not able to work from home I would have quit over a year ago because of upper management).

Explore other reviews about R1 RCM

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work. Good benefits. Good company culture.

Cons

Remote call center and must talk to customers.

avatar
R1 RCM Response
2mo
Thank you for your review of R1! We are always happy to see that you enjoy the work you do and the people you work with. We would like to know further how we can improve company culture, thank you for your feedback.
4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- People are easy to work with - Great exposure to healthcare revenue cycle and working with healthcare data - Remote work is big plus

Cons

- Depending on teams, some are more meeting-heavy while others are not

See reviews by: Helpful|Rating|Date|All