Poor Leadership, Excessive Micromanagement, No Encouragement/ Appreciation - Patient Registration Representative R1 RCM Employee Review

I am part of the large (2300+) group of employees outsourced by Intermountain Healthcare to R1 RCM. From the moment the annoucement was made, leadership at both R1 and IHC have purposefully withheld information regarding the expected changes, reneged on promises that were made, and flip flopped regarding PTO policies, leaving entire departments of people with no available PTO as we head into the flu season. Medical deductibles and out of pocket amounts DOUBLED during open enrollment with no forewarning from leadership. There is little to no room for advancement, employees outside of HQ in Chicago and India feel disconnected and forgotten, and the levels of micromanagement have increased to unsustainable levels. Despite press that states that 90% of employees accepted an offer with R1 at the time of transition, since that time (April 2018) I have witnessed over a 40% turnover in our department. Employee morale is at an all-time low, management seems to only care about maintaining their own positions, and expectations for the future are low. RUN, don't walk from R1. You can do better. Healthcare SHOULD do better.