My Experience - PAS Operations Lead R1 RCM Employee Review

2.0
Jun 11, 2013
Recommend
CEO approval
Business Outlook

Pros

- Teaches you how to be a "shark" - Long, tough days, prepare you for anything you might experience in the future - Young teams where you can make great friends - "Wild West", they don't have SOP's or best practices for a lot of what they do, they just throw something together as the client requests, lots of room to be seen - Little interaction with management (both pro and con) allows you the freedom to build your own "technique" for your job - Physician team is wonderful and will take you in as their own children (again, PAS Ops Leads are young 22-27) - Opportunity to cross-over to Revenue Cycle Team - Recruiters know this is a tough "sink or swim" environment and therefore will seek you out after about 1.5 years with AH.

Cons

- Fear based motivation - Bonuses not paid according to performance - Promotions not awarded based on performance - Unrealistic expectations/metrics (created by management that has little interaction with employee and therefore would not understand appropriate measurements) - No training - High Turnover in management makes it hard to get a promotion because you're continually having to introduce yourself to a new manager

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5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company, high support, real opportunities good working environment

Cons

None to speak of, genuinely positive experience

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, good benefits, "flexible" PTO

Cons

Disorganized and poor client communication/expectation management

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