Has potential but very cliquey and a rumor mill - Patient Access Representative R1 RCM Employee Review

2.0
Aug 31, 2020
Recommend
CEO approval
Business Outlook

Pros

*Various work shifts from 8,10 and 12 hour shifts day, afternoon, evening and night available * Shift Differentials * Good Medical Benefits *Some opportunities for growth

Cons

* communication between departments is not always the greatest and sometimes non existent * management and supervisors don’t always practice what they preach and play favorite * pettiness between co workers and lots of cliques * call in policy (only allowed 3 call-ins for the entire year before receiving a write up and each call in does not reset on a calendar year schedule, a call in does not drop off until the month and day of the next year) and no sick leave , given what we are exposed to in certain departments, especially the ER does not coincide with the clinical staffs policy and we are exposed just he same * lots of different programs used throughout the day but only given one monitor

Explore other reviews about R1 RCM

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company, high support, real opportunities good working environment

Cons

None to speak of, genuinely positive experience

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The voluntary separation offer was good.

Cons

I and hundreds of colleagues were transferred from Providence Health & Services to R1. We were told we were guaranteed our jobs for a year. They started offering voluntary separation packages less than a year in. This was suspicious. I didn't take the first couple of offers, but eventually I did - things were feeling uneasy. Since leaving I've heard that there were several layoffs. R1's India team has taken over a lot of the coding we were doing. In the reviews I read before we started with R1 I know losing jobs to the India team was common. I'm glad I left when I did but it's been hard finding a new job.

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