When will we get the axe? - Patient Access Representative R1 RCM Employee Review

1. Outsourcing is always a worry. They have now started adding Global employee's to scheduling and patient access. We are all very concerned if and when we will be fired for employee's that live in the Philippines. 2. Management doesn't care about seniority, or quality of your job. I have been told I could be promoted for years. I do extra work (stupid of me) and help do things that management should do. No promotion ever comes. 3. Micromanagement from team lead or people who are not your supervisor. 4. Management lies to you about worries of outsourcing. 5. Training is horrible, all new employee's mess up constantly and are not held accountable for their mistakes or trained how to NOT mess up. It falls on the seasoned employee's to fix mistakes.