Very Disorganized - Anonymous employee R1 RCM Employee Review

1.0
Jul 24, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Loved the people and the flexible work hours. - The ability to work from home was helpful.

Cons

- The software has serious issues and developers are not interested in fixing it. - Responsibility for keeping the software running is passed on to employees who did not develop it and are not empowered to make changes. - The employee is expected to be available 24/7, but Accretive does not provide cell phones or reimburse the employee for personal cell phone use. - The insurance is expensive and suboptimal. - There are some arrogant people there who just will not believe that they made a mistake. Everyone else is expected to just adjust how they work to accomodate the mistake. - Work is kept in silos and those affected are not even aware that changes have been made until they have to deal with them. - Communication is awful. - Many employees refuse to attend meetings. Those meetings that do occur are all over the phone and on Lync. Rarely do people meet face to face. - There are certain groups within IT that are required for meetings, but just don't show up or get on the call. Much time is wasted tracking these people down just to get updates. - Heavy reliance on offshore workers who are apparently treated badly and so are not motivated.

Explore other reviews about R1 RCM

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing work life balance and flexible hours with many projects to learn from

Cons

No promotions, and the yearly pay increase is basically the inflation rate

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R1 RCM Response
4w
Thank you for this valuable feedback! We are so grateful for the time that you spent with us at R1 and wish you all the best with your career.
2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The voluntary separation offer was good.

Cons

I and hundreds of colleagues were transferred from Providence Health & Services to R1. We were told we were guaranteed our jobs for a year. They started offering voluntary separation packages less than a year in. This was suspicious. I didn't take the first couple of offers, but eventually I did - things were feeling uneasy. Since leaving I've heard that there were several layoffs. R1's India team has taken over a lot of the coding we were doing. In the reviews I read before we started with R1 I know losing jobs to the India team was common. I'm glad I left when I did but it's been hard finding a new job.

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