Medicare Follow Up Representative- Southfield - Medicare Follow-Up Representative R1 RCM Employee Review

1.0
Oct 20, 2015
Recommend
CEO approval
Business Outlook

Pros

A place to work and gain basic Medicare knowledge until you can find a better opportunity within another company.

Cons

Working with various Personality A types who are complacent and have no clear knowledge of how Revenue Management is suppose to work. IF YOU LIKE BEING MICROMANAGED THEN THIS IS THE PLACE FOR YOU! Being lied to by management about things that are important to you. (Schedule; Benefits; Potential Growth Opportunities) No work-life balance whatsoever. Below Average pay- They claim they are competitive but are not. Cleanliness if not a priority, even with a new facility the women's bathroom is nasty and always has a stench. Microwaves are disgusting. No stability. Management thrives on intimidation and fear. No training except the basic log in/out of systems. New college graduates who have never worked in the industry and don't know how to prioritize their own work let alone yours. Unpleasant Leadership In order to make it here you need to be an expert in "brown nosing"

Explore other reviews about R1 RCM

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing work life balance and flexible hours with many projects to learn from

Cons

No promotions, and the yearly pay increase is basically the inflation rate

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R1 RCM Response
4w
Thank you for this valuable feedback! We are so grateful for the time that you spent with us at R1 and wish you all the best with your career.
2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The voluntary separation offer was good.

Cons

I and hundreds of colleagues were transferred from Providence Health & Services to R1. We were told we were guaranteed our jobs for a year. They started offering voluntary separation packages less than a year in. This was suspicious. I didn't take the first couple of offers, but eventually I did - things were feeling uneasy. Since leaving I've heard that there were several layoffs. R1's India team has taken over a lot of the coding we were doing. In the reviews I read before we started with R1 I know losing jobs to the India team was common. I'm glad I left when I did but it's been hard finding a new job.

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