Plenty of Work-Lack of Key Internal Infrastructure - Logistics Coordinator RXO Employee Review

2.0
Mar 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Never boring; improved training SWI’s (previously had ZERO formal orientation pre 2020); 24/7 IT help and an open line of communication with reporting and supporting management. OT opportunities in Operations. More exposure to plant operations, safety stock timelines and to cross border CBP requirements of NA crossings. Moderate opportunities for advancement. Support is readily accessible when a question or problem.

Cons

Firm salary caps within “departments” and levels; management will not recommend for advancements-that’s solely on the employee; shared team and building bonus buckets are unfairly evened out among “averages.” HR has broken policy multiple times, leaving workers confused, over worked and understaffed. Training is done by multiple people and has been unimpressive with new hires, resulting in continued turnover. For a F500 company, there is barely any formal orientation. Most is trial by fire. Company terminated hot spots for on call weekends, requiring employees to be grounded to home internet with no assistance to pay off either utility including cell provider as post-COVID has all calls forwarded to personal cell phones. Technological advances have either failed or have not shown actual improvements in current processes, causing additional work until a permanent fix is made (lengthy lead times).

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RXO Response
3y
Thanks for your feedback. We appreciate you taking the time to share your thoughts and experiences.

Explore other reviews about RXO

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great onboarding experience with a supportive team. Leadership has been accessible, training has been well organized, and everyone has been willing to answer questions and help me learn. The culture has been welcoming and collaborative.

Cons

Still new to the organization, so I have not identified any significant concerns at this time.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Many opportunities to learn from some very bright coworkers. All the lateral moves your heart desires.

Cons

Employee retention is an issue. The practice of laying off good workers to either replace them with cheaper, incompetent workers and/or put a heavier workload on your exceptional employees will inevitably cause turnover and impact the customer’s experience. Upper management’s expectations do not align with what is actually feasible.

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