Not as "hyped" as they make it - Customer Service Representative (CSR) RaceTrac Employee Review

1.0
Oct 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Paid weekly. Discount on Ractrac products/food

Cons

Pay is TERRIBLE! Co Managers do more work then the GM. You don't get lunches or breaks..NO MATTER HOW MANY HOURS YOU WORK (FL) they tell you FT hours, and you only get 30 or 32..thats what RacTrac considers FT. Nepotism! OS make you cry. Over nights have so much cleaning, on top of putting away orders. They NEVER lock the doors overnights. IF they do lock them, they better have a damn good reason why. Did I mention you NEVER get raises! Unless you become manager. No sick time or PTO, unless manager. You do get a vacation after a year if your FT.

Explore other reviews about RaceTrac

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Staff and working envioronment

Cons

None I can think of

2.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunities to work overtime every day, discount on hot food items, get to know your community.

Cons

Pay structure is confusing, pay is not competitive nor fair for the amount of work, massive amount of responsibility without training, HR refuses to act on dangerous employees, and payroll app is purposely misleading so they can underpay you. Got asked to work off the clock multiple times. Was told "we're a family, and we are a team, you have to help out."

See reviews by: Helpful|Rating|Date|All