Underpaid and Overworked - Sales Associate Rack Room Shoes Employee Review

- Unrealistic sales goals. You have to make a 75% customer rewards goals. Many of the customers are really young or really old. They say no before you can even ask. I've seen some co-workers sign people up without their permission just to keep the goal up. The customer service becomes more about meeting the goal than servicing the customer. I've seen sales associates taken off register duties, because they were "bringing down" the customer rewards goal. Priorities are all messed up! - Rude Customers - Terrible Store and Upper Management - Favoritism - Racial profiling (at my store at least)