Hardworking team hindered by ineffective leadership - Senior Manager Rainforest Alliance Employee Review

Super cool work and really interesting team members. Operations on ground that you can visit Visible impact in the private sector

Unsure about impact it actually makes

* Mission-driven organization with a strong focus on sustainability and ethical sourcing. * Opportunity to work with global stakeholders and learn about certification, traceability, and supply chain operations. * Exposure to cross-functional collaboration and complex customer support workflows. * Team members are generally passionate about the mission and impact of the work.

* Internal processes and systems are fragmented or inefficient, especially during platform transitions and organizational changes. * Communication and expectations between departments are aligned, which can create confusion for employees and customers. * Workloads can become heavy during peak periods, and support resources may feel limited. Management is unsupportive and lack knowledge. * Career growth and performance management processes could benefit from greater transparency and consistency.