I work specifically for ER Solutions/CRI, a client of Randstad, located in a large office building behind Perimeter Mall - Phone Customer Service-Billing for Power Company Randstad US Employee Review

4.0
Apr 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Simple work Well known company Reliable support from Randstad office Friendly coworkers Sales commissions available under the Progress Energy project

Cons

Customers that you speak with by phone can sometimes be very rude Progress Energy, the project I work for, is a very strict company who regularly increases their rates and this understandably upsets their customers Billing work often is boring and repetitive Medical/dental insurance is comparatively expensive since the pay rate is so low

Explore other reviews about Randstad US

5.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy hire process, onboarding, responsive contact

Cons

Too long to convert, payroll glitches

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Contracts your work to reliable clients and supports your efforts while under contract.

Cons

Automated job alerts can be too broad - based on one or two keywords in resume. At times job alerts are for positions that do not meet your qualifications or experience. But, this is not a dealbreaker. Keep on top of adjusting search parameters or type of work you seek.

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