Product used to be a market leader, since thoma bravos acquisition they’ve focused 0% on innovating in the industry (even though they say they do) and 100% on maximizing profit, resulting in:
- outdated platform that is no longer competitive with competitors
- constant rounds of lay offs
- jobs being shipped overseas
- even poorer customer service than usual
- little to no salary increases
- absolutely no room for growing in the company if you’re remote.
- everything is a good ol boys club - if you’re not part of the club in the Richardson office - your career is going no where.
- The health insurance premiums were outrageous. It cost me $20k to insure a family of four and that was before it would cover a dime of medical costs.
- The constant federal lawsuits about revenue management make for customers that wouldn’t touch you or any of your products - black balled from most offices.
Worst of all: their quotas are unrealistic. I would dare say 70-80% of reps don’t hit their quota every year. Not only that, you don’t get paid until things actually implement - not when you sell them.
Because the company is a hot mess in all depts - good luck actually getting a client to implement something you sold them so you get your commission.
I’ll leave with one last note: as a seller, imagine you spent 6-12 months working a system deal - you’ve had 25 meetings with the client. The client agrees to move forward with the deal - you now have to tell them “great! It’ll take us 2-3 weeks to draw the contract up” - they sign the contract, then you actually get them to implement the product by miracle, but it takes six months - they don’t pay you until usually a month after implementation. So likely - you are going somewhere between 1-1.5 years before you even see a commission dollar from that deal and that’s IF you can get them to implement.
If they do not implement by no fault of your own - you do not see $1.
