RealPage reviews

3.6

65% would recommend to a friend

(2,629 total reviews)
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Dirk Wakeham

85% approve of CEO

58% positive business outlook

RealPage has an employee rating of 3.6 out of 5 stars, based on 2,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RealPage employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Mar 8, 2016
Recommend
CEO approval
Business Outlook

Pros

1. Moving to a new building in the fall of 2016. 2. Some of the top leaders are incredibly brilliant. 3. Really great opportunities for exposure to top level management. They're willing to talk people of lower positions and not have an ego about it

Cons

1. Tired leadership that lacks a fundamental understanding of digital marketing. Leadership consistently makes decisions based off emotional whims. I.e., one HTML email came through and did not download properly, therefore we switch to all plain text emails instead of addressing the coding issue of the one email. 2. When looking at a job within the marketing department, be sure you're ready to give up anything that might resemble a work-life balance. It's a slow fade, you'll start out eager and fresh and then you slowly realize that there is this unspoken expectation for giving up any sort of time that resembles a break. Lunches will be scarce, it's best if you arrive early, no later than 8 and don't even think about leaving until well after 5:30 when the rest of the parking lot is deserted. This of course is due to leadership that models this and expects the same of their direct reports. 3. Are you a strategic thinker? Someone with a vision? Maybe someone that likes to create a plan and adhere to it? Turn around and walk away. While most publicly traded companies have some sort of marketing plan, RealPage does not. Internal feuds between marketing, sales, and product have created a free for all in regards to strategic roadmaps. The end result is a hostile environment where leadership vies for the ear of the CEO. The problem is further exacerbated by aging leadership that is desperately trying to hang on to a position that has been over their head for too many years. 4. Do you enjoy the Hunger Games? Perfect. You'll enjoy RealPage's favorite ritual called "PMC". Every 60 days you'll have the pleasure of going through a process reminiscent of prepping for your final college exam (except with a lot more at stake), scrambling to make up appropriate numbers, slapping together PowerPoint decks and presenting your progress as a team to the CEO. And by team, I mean 30 people in a board room with the CEO (not exaggerating). Why the CEO cannot conduct smaller meetings with his reports and leadership is beyond me. Seems that we're looking back at the past 60 days a little too often (he does this for each product group) instead of looking forward. Personally I believe that this contributes to the sad state of the company's stock price. PMCs are a tremendous waste of everyone's time. 5. Career path. Non-existent. Of course, this primarily applies to marketing. What they'll tell you is, "Oh, we've had plenty of promotions lately." You should ask them specifically what roles were promoted and what merited that promotion (accomplishments aren't exactly well documented). This is a department ruled by favoritism and agreeability with leadership. 6. Verbal abuse is alive and well within this department. I have never seen a leader manipulate and intentionally destroy the confidence of their team before. I understand business can become emotional, but when it becomes a detriment to the department's confidence and ability to act effectively and drive revenue, that's when it becomes a problem. One that needs to be addressed. Sadly, most don't speak up about such situations. 7. Pawns are a part of the game of chess. And at RealPage, in the marketing department, you'll be treated as a political pawn to ensure that "we win". This is ironic because you would think we would be striving to "win" as a company, and not a department. This is another attitude that stems from the top and negatively impacts culture. 8. This is more just a side note, but the positive GlassDoor reviews that you see all of a sudden for the marketing department have been purposefully crafted or encourage to be posted in order to counteract many of negative comments that are starting to be posted. Take everything with a grain of salt, including my post. 9. Upon hiring, they'll tell you all sorts of wonderful things about flex-schedules and how they're going to combine PTO with sick days. Don't bet on it. Get it in writing if you're serious about it. Also, don't get too wowed by any stock they offer you. There is a lot of small print that ensures that you won't reap any sort of reward.

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RealPage Response
10y
Thank you for your post. I appreciate the fact that you enjoyed some aspects of the RealPage team. Obviously some real heat burn within the Marketing function. I copied your post and shared it with several people within the Marketing department and senior leadership. Awareness is the first step in modifying behavior. I wish you the best in your future endeavors. Sincerely, Kurt Twining
1.0
Jun 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Onsite cafe Onsite gym with trainers Onsite coffee bar Onsite game room Great career training program Lots of open positions

Cons

Chaos everywhere Growing toxic environment CIO that needs to be the smartest guy in the room and pitches a fit when someone smarter tries to correct him. Like, literal banging on tables and walking out of meetings. Tail wags the dog as Product teams dictate IT terms they have no business making, but you get stuck supporting whatever they want. If you're in a Cost Center good luck getting funded for tools that will actually help you get your job done effectively.

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RealPage Response
6y
Thank you for your post. Barry and I reviewed your comments and how it relates to his expectations of our new SVP of Security. Barry has been challenged to ensure the performance of this area is as good as possible. As you know any breakdowns can negatively impact the company and its customers, so yes we take things very seriously and expect our systems to be protected at all times . We wish you well in your future endeavors. Sincerely, Kurt Twining
1.0
Apr 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Free coffee that taste like twigs

Cons

This place is toxic and a complete nightmare! I can't believe I worked their for a year, I couldn't wait to get out and so embarrassed to even have them on my resume given their bad reputation in terms of both product and company culture. Realpage promise? What promise? to break your spirit and crush you!? 1. Teams, departments, and managers work in silos and duplicate effort, which is probably why one of their main product is full of bugs. 2. The most incompetent management with zero leadership skills. Can't grow when all management does is sit in their offices and worries about their lame meangingless titles. They don't empower you to grow and be successful at all. They simply don't care, they just come in to gossip and collect a paycheck. 3. Their main solution Onesite is sheer garbage; when I joined as a BA I lead efforts to analyze existing issues with application and I recall counting 400+ defects. 4. Zero work life balance. Be prepared to work 50-60 hours a week. You spend countless hours trying to analyze their buggy software and coming up with solutions, which actually don't go anywhere because of the bureaucratic culture. 5. The bureaucratic company culture has bled into employees so bad and you are surrounded by bottlenecks. Colleagues with zero ambition and drive. 6. They "claim" to be this cool, successful, revolutionary software company who is growing and follows lean practices like Agile. Lies!!! What they do is barely waterfall, everything is just chaotic and there is no structure, processes or procedures. 7. You are NOT compensated well for everything you put up with; below market pay, health benefits are awful with high deductible plans only, PTO is pretty bad. 8. Whatever you do, DO NOT TRUST HR! They are not on your side. HR and Management will conspire against you, it's actually quite impressive all the creative ways they can disrespect and humiliate you, and question your integrity and livelihood. All in all this is a perfect place for individuals with no self respect, has a day in/day out mentality, looking to do a mediocre job, and collect a paycheck. You'll fit right in and your job will safe.

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RealPage Response
9y
Wow, a lot to unpack here. Its unfortunate that you have this much anger pent up. I'm not going to address your perceptions other than to say the vast majority of employees do not share your sentiments in the Con section. Its must be very hard to connect the dots that your described mediocre employees who have no self respect could actually grow a company 20% a year for multiple years. What you are describing does not add up across RealPage. Even your Pro comment was twisted with a negative.You probably don't know that the 2016 engagement scores came in higher than Fortune's Most Admired Companies. Something right is going on within RealPage. I will agree with you on your advice, it is sound and a practice we certainly believe in as a company direction. And in most departments that is what you will find. I wish you well in finding a new work home that meets your needs, and I will share your post with the Onesite team. Sincerely, Kurt Twining
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