Now just an average company at best - Anonymous employee RealPage Employee Review

3.0
Jun 29, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and decent time off compensation.

Cons

Jobs continue to be sent to India and the Phillipines, limiting stateside opportunities. Deteriorating health benefits. Too much management turnover and department "silos."

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RealPage Response
10y
Thank you for your post and I appreciate the fact that you recommend the company. I'm glad you found the pay to your satisfaction and that you had decent time off. Here are some statistics you might find interesting. In January 2016 the US headcount was 2492 employees, today we have 2771 or an increase of 279 or 11.2%. India was 794 in January and now it is 784 which is down 10 or 1.3%, the Philippines was 778 and is now 1083 which is up 305 or 37.4%. The main reason the Philippines has grown so fast is we opened a new contact center in Cebu. We are also expanding some development and lead generation positions overseas as the labor pool is greater there than in the US. The DFW labor market for technical talent is getting tighter. Another key fact to keep in mind is that 70% of our US openings are filled promotionally from within. I'm not sure why you feel that health benefits have deteriorated as we have the same health benefits for the last five years. We did eliminate plan option A, as it was by far the most expensive plan for our employees and the company. There were not many people in that plan and most have transferred into plan C which is the HDHC coverage. To the management turnover observation, overall turnover is down in 2016. I believe that may have been a fair observation in years past, but we are muscle building the Contact Center, Payments, Kigo and Propertyware with industry leaders. Having set in on all of their PMC meetings, I can tell you they all are heading in the right direction. Here is an interesting fact, in the contact center operations our turnover is down over 20% year over year since new leaders have come on board. Classes, are full, graduation rates are up and service levels are where they need to be. The silo comment is getting broken down every day. Products report to William Chaney for the most part and all development reports to Andrew Blount. That is a significant operational change and the synergies are coming. We're not perfect yet, but i can see the difference. Now to say our product quality is declining to save money is just not an accurate statement. Finally to the pay question, and thank you for bringing this up. Most people may not know that we have a compensation function that now benchmarks all jobs for competitive rates and we look at the other existing employee's pay before we slot new hires or existing employees into positions they are being promoted into. We just put in another step effective last week, we will look at all internal promotions collectively as a senior leadership team once a quarter to ensure consistency and calibration across all functions. This move is designed to also bring the notion of value to every position. I thank you again for your post and would welcome having lunch with you ayc. Sincerely, Kurt Twining X4016

Explore other reviews about RealPage

5.0
Jun 13, 2026
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CEO approval
Business Outlook

Pros

Team work and collaboration is key within our team.

Cons

The job is fast pace which I like but I know some find it hard to keep up.

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RealPage Response
3w
Thank you for sharing your experience! It's wonderful to hear that teamwork and collaboration are thriving within your team—those are values we truly cherish. We also appreciate your perspective on the fast-paced environment. While we know it's not for everyone, it's great to hear that you find it energizing. We're grateful to have team members like you who embrace the pace and contribute to a strong, collaborative culture. Thank you for being part of the team!
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good engineering tooling. Talented engineers and teammates. Flexible remote work.

Cons

I ran one of RealPage's larger engineering product teams for three years, hiring and developing more than half of the engineering managers and engineers on my organization. I believed I was building something that mattered. Instead of promoting the person already doing the work, leadership hired a lateral engineering manager alongside me. Over time, responsibility stayed with me while authority and support shifted elsewhere. I became the person expected to absorb every problem. My first manager used me to fill every gap instead of developing me. I was expected to handle support, incident response, production releases, coding, architecture, project management, and people management—all at the same time. My second manager sidelined me, criticized me, and focused on replacing me instead of developing me. I was once told I was "lucky to be useful, or I wouldn't still be here." That statement summed up the culture. Leadership expected constant availability while frequently being unavailable themselves. When leadership was out, I was expected to cover. I spent over a year supporting both U.S. and India time zones, making true time off nearly impossible. RealPage has incredibly talented people, but talented employees cannot overcome a culture where managers are consumed instead of developed. I loved building teams. I just wish the company had valued the people who built them.

1
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RealPage Response
1w
Thank you for sharing such a candid and detailed account of your experience. We're glad the engineering tools, talent, and flexibility of remote work stood out positively, and we take seriously what you've described about being stretched across responsibilities without matching authority or support. No manager should feel they have to absorb everything alone, and your point about developing managers rather than overloading them is well taken. We'd welcome the chance to understand your experience further—please consider reaching out to your HRBP so we can address this directly. Thank you for the years you have invested in building your team.
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