Health Care Benefits Lacking - Anonymous employee RealPage Employee Review

3.0
Sep 19, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I am a 3 year RealPage associate and I really love working here. I adore the people in my group and I love coming to work every day. For the first time in a long time I am really happy in my career. One thing that is causing me to question my position here is our current health care plan. I have heard many of my peers share the same thoughts that I am about to share.

Cons

The premium, top of the line health care option was removed in 2016. As a person with a long term health issue, this has cost me an unbelievable amount of money this year. I went from a co-pay program with a fair deductible and reasonable out of pocket limit to a 33% higher deductible, a 33% higher out of pocket and a 20% total invoice copay instead of low flat copay amounts. I could easily manage my health care and my illness on the 2014 and 2015 programs. The reduced plan I was forced to take for 2016 has cost me more money than my salary increase from last year, so in essence, my income is diminishing this year instead of increasing. I have come to the point where I am refusing to complete needed medical tests that my doctor wants to perform because I cannot afford the increased payment requirement with my reduced health care plan. I can only hope that skipping these early detection tests does not end up costing me and the company more in the long run if my health deteriorates due to my need to delay these tests until I can afford my 20% portion. It shocks me that a company of over 4000 associates has a healthcare plan that does not compare well with other companies of our size. I am also shocked at how the options drastically changed in a one-year period. RealPage is a good place to work, however, if you are considering joining the company and you or your family have any health issues, be sure to look at the health care plan closely and compare with other offers before joining RealPage. Other SaaS companies may have better plans that will more positively impact your annual income.

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RealPage Response
9y
Thank you for your post. Could I offer a suggest? Please call Shelly Pattman, Sr Mgr of Benefits and have her do a deep review on your benefits and how it can be managed. For the longest time, people thought plan A, which you paid much more was the answer. What we have learned is that the HDHC plans are actually much better cost wise for families who have health issues. Once the deductible is met, then the plan pays out 100% within network. We benchmark our plans with our peers and in Dallas. If you would like I will give you the phone number of our benefits broker at Lockton and they can walk you through the math. We are very competitive. Thank you for acknowledging that RealPage is a good place to work. I can also assure you that no one in this company is getting million dollar bonus. You can check that fact in our published proxy. Again, thank you for your post and suggestions. One thing I think will do is post our benefit plan cost on Linked In so people can judge the pricing for themselves...Thanks Kurt Twining

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Thank you for sharing your experience! It's wonderful to hear that teamwork and collaboration are thriving within your team—those are values we truly cherish. We also appreciate your perspective on the fast-paced environment. While we know it's not for everyone, it's great to hear that you find it energizing. We're grateful to have team members like you who embrace the pace and contribute to a strong, collaborative culture. Thank you for being part of the team!
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Good engineering tooling. Talented engineers and teammates. Flexible remote work.

Cons

I ran one of RealPage's larger engineering product teams for three years, hiring and developing more than half of the engineering managers and engineers on my organization. I believed I was building something that mattered. Instead of promoting the person already doing the work, leadership hired a lateral engineering manager alongside me. Over time, responsibility stayed with me while authority and support shifted elsewhere. I became the person expected to absorb every problem. My first manager used me to fill every gap instead of developing me. I was expected to handle support, incident response, production releases, coding, architecture, project management, and people management—all at the same time. My second manager sidelined me, criticized me, and focused on replacing me instead of developing me. I was once told I was "lucky to be useful, or I wouldn't still be here." That statement summed up the culture. Leadership expected constant availability while frequently being unavailable themselves. When leadership was out, I was expected to cover. I spent over a year supporting both U.S. and India time zones, making true time off nearly impossible. RealPage has incredibly talented people, but talented employees cannot overcome a culture where managers are consumed instead of developed. I loved building teams. I just wish the company had valued the people who built them.

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RealPage Response
5d
Thank you for sharing such a candid and detailed account of your experience. We're glad the engineering tools, talent, and flexibility of remote work stood out positively, and we take seriously what you've described about being stretched across responsibilities without matching authority or support. No manager should feel they have to absorb everything alone, and your point about developing managers rather than overloading them is well taken. We'd welcome the chance to understand your experience further—please consider reaching out to your HRBP so we can address this directly. Thank you for the years you have invested in building your team.
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